Management System
Our Quality Management System begins at the source on the farms and MF. We have a long-standing history of working closely with farmers, wholesalers, exporters, retailers, distributors, entrepreneurs, and local communities, supporting their growth and shared success.
Through collaboration and training, we help our partners improve the quality of raw materials while adopting environmentally sustainable and responsible practices. This approach strengthens supply chain reliability and ensures consistent quality across our products.
Our Quality Management System not only secures ongoing access to high-quality raw materials, but also enables our group to protect production standards and contribute to improved living conditions in rural communities. By promoting responsible sourcing and ethical practices, the system helps address key global environmental and social challenges, supporting long-term sustainability for both our business and our partners
Quality by design
We understand and adhere to the roles and responsibilities required of a global company operating in the agro, metals, and minerals sectors. Quality is embedded into every stage of our operations, and we continuously strengthen our competencies by leveraging experience, data, and lessons learned across our supply chains.
Our product safety and compliance framework is built on a combination of internal controls and independent external assessments, ensuring transparency, consistency, and regulatory compliance across markets.
By applying robust risk assessment tools—including Hazard Analysis and Critical Control Points (HACCP), IRIS (Integrated Risk Identification Solution), and HINT (Hygiene Intelligence Tool)—we are able to identify product vulnerabilities, manage risks effectively, and target key areas for continuous improvement.
Through our Quality Assurance processes, we conduct extensive analytical testing and monitoring as part of our ongoing product safety, quality assurance, and risk management programs. This structured, proactive approach enables us to deliver safe, compliant, and high-quality products while meeting international standards and customer expectations.
Good Manufacturing Practices
We apply internationally recognized Good Manufacturing Practices (GMP) to ensure consistent quality and product safety across all operations. GMP principles are integrated throughout the entire manufacturing process, from raw material handling to final product delivery.
Our GMP framework covers end-to-end manufacturing activities, including standardized operating procedures, employee training and competency development, equipment maintenance, sanitation, and the proper handling and storage of materials. This structured approach ensures compliance with regulatory requirements while maintaining high standards of safety, efficiency, and product integrity.
Hazard Analysis and Critical Control Points
We apply the internationally recognized HACCP (Hazard Analysis and Critical Control Points) system to ensure the highest standards of food safety. This preventive, science-based approach identifies, evaluates, and controls hazards that may affect product safety.
Our HACCP system covers the entire production chain, from raw material sourcing and processing to storage, transportation, and distribution. This comprehensive framework enables proactive risk management and continuous improvement in products safety performance.
Our HACCP plans and systems are verified and audited by independent external certification bodies in accordance with internationally recognized standards, including ISO 22000:2005 and ISO/TS 22002-1, ensuring compliance with global food safety requirements..
Consumer use
Our products are clearly labeled and supported with relevant information to ensure safe, appropriate use while maintaining the highest standards of quality for our clients.
We actively collaborate with our partners, customers, and stakeholders to identify, assess, and mitigate potential risks throughout the product lifecycle. This collaborative approach helps ensure product integrity, user safety, and consistent compliance with applicable regulations and industry standards
Collaborating to mitigate risks
We work closely with our partners to anticipate and model potential product safety challenges, enabling us to respond effectively to the real-world impacts of environmental, market, and geopolitical events.
Internally, we are enhancing our analytics capabilities through advanced technologies at our Quality Assurance Centers. These tools allow us to identify, evaluate, and manage risks associated with chemical contaminants, packaging migrants, and microbiological hazards, ensuring that our products meet the highest standards of safety and quality.
Through this collaborative and technology-driven approach, we maintain resilient, reliable, and safe supply chains for our clients worldwide.
Consumer services
Our global customer service organization ensures that we respond promptly and effectively to any client inquiry, question, or concern.
At TGR AGRI-UK Limited, we provide clear channels for customers to engage with our business, access product information, and receive support whenever needed. Our commitment to responsiveness and transparency ensures that our clients enjoy a seamless experience and reliable assistance at every stage of their interaction with us.
If you have a question or concern, contact us.